Terms of Use

1. Acceptance of these terms

These Terms of Use govern your access to and use of Property-Autopilot, including the website, application, and related services operated by RDP-Ventures ("RDP-Ventures," "Property-Autopilot," "we," "us," or "our"). By using the service, you agree to these Terms and our Privacy Policy. If you do not agree, do not use the service.

2. The Property-Autopilot service

Property-Autopilot is a home maintenance-planning software service designed to help homeowners organize property information, track systems and appliances, review maintenance recommendations, and plan future property care.

Property-Autopilot is a planning tool. It is not a property inspection, appraisal, insurance product, certification, emergency service, engineering service, legal service, or substitute for advice from a qualified professional. Recommendations are informational and may not account for every condition affecting a property.

3. Eligibility and accounts

You must be legally able to enter into a binding agreement to use Property-Autopilot. You are responsible for providing accurate account information and for safeguarding access to your account. You are responsible for activity performed through your account unless applicable law provides otherwise.

Property-Autopilot may support passwordless email sign-in, Sign in with Google, and multi-factor authentication. If you enroll a second authentication factor, Property-Autopilot may require that factor after any supported primary sign-in method.

4. Your property information

You retain ownership of information, documents, photographs, notes, and other content you submit to Property-Autopilot. You grant RDP-Ventures a limited license to host, process, reproduce, display, and otherwise use that content only as reasonably necessary to provide, secure, support, and improve the service.

You are responsible for ensuring that you have the right to submit information to the service and that the information does not unlawfully infringe another person's rights.

5. Maintenance recommendations and decisions

Maintenance recommendations, priority levels, schedules, health scores, reminders, and similar outputs are qualitative planning aids based on available information. AI-assisted or automated outputs may be incomplete, inaccurate, or unsuitable for a particular property. They do not guarantee a score change, property condition, avoided loss, or other outcome. You are responsible for deciding whether to inspect, repair, replace, postpone, or otherwise act on a recommendation.

For safety-critical, structural, electrical, gas, fire, health, environmental, or emergency conditions, contact an appropriately qualified professional or emergency service rather than relying on Property-Autopilot.

6. Paid plans, billing, and renewals

Property-Autopilot may offer paid subscriptions or other paid services. The price, billing period, included features, renewal terms, introductory terms, and any material purchase conditions will be disclosed at or before checkout.

Homeowner LITE introductory access. Eligible accounts may activate LITE at $0 for 120 days by February 28, 2027 at 11:59:59 p.m. Central Time. The 120-day term begins at successful account activation and continues for its full duration even when that end date is after February 28, 2027. Closing enrollment does not shorten an activated term. Previously activated 120-day accounts keep their original expiry; pending invitations must still be activated by the enrollment deadline. No payment method is required, introductory access does not convert automatically, and there is no automatic charge.

Paid Homeowner LITE. Beginning March 1, 2027, an account holder may authorize LITE at $3.99 per month or $39 per year. Paid LITE subscriptions renew on the selected cadence unless canceled before renewal. Availability and the price presented at checkout are subject to these Terms and applicable law.

When paid access starts. Unless a checkout page expressly states that a purchase is a reservation for future access, a paid plan starts when payment is successfully confirmed and the corresponding paid entitlement is activated for the purchasing account. If our systems delay entitlement activation after successful payment, we will correct the activation date or otherwise extend access so the purchaser receives the full paid term purchased. A waitlist signup, Beta invitation, checkout-page visit, or unsuccessful payment does not start a paid term.

Monthly and annual subscriptions. Paid Homeowner LITE, Homeowner Pro, and Homeowner Premium subscriptions renew automatically on the billing cadence selected at purchase unless canceled before renewal. Cancellation stops the next renewal charge; access continues through the end of the already-paid billing period. Cancellation by itself does not create a prorated refund for unused time after the refund period described below, except where required by law.

30-day money-back guarantee. The first paid purchase of a Homeowner Pro Monthly, Homeowner Premium Monthly, Homeowner Pro Annual, Homeowner Premium Annual, Homeowner Pro Lifetime, or Homeowner Premium Lifetime plan is eligible for a refund request within 30 calendar days after the successful payment date. To request a refund, contact billing@property-autopilot.com from the account email and identify the purchase. Approved refunds are returned to the original payment method. When a paid purchase is refunded, the related paid entitlement may end when the refund is processed. If the account still has an unexpired LITE entitlement, remaining LITE access may continue under the LITE terms.

After the applicable 30-day guarantee window, monthly, annual, and Lifetime purchases are nonrefundable and paid terms are not partially refunded for unused time, except where applicable law requires otherwise. A refund for an upgrade applies only to the incremental upgrade charge unless the underlying purchase is independently within its own refund window.

Lifetime plans. If Property-Autopilot offers a plan described as "Lifetime," "Lifetime Access," or another one-time-payment lifetime offer, "Lifetime" means access to the core Property-Autopilot service included in that offer for as long as RDP-Ventures continues to operate and make that purchased service generally available to consumers. It does not mean the purchaser's natural lifetime and does not guarantee that every current or future feature, third-party service, storage level, AI usage allowance, premium add-on, separately priced module, or enterprise feature will be included. Unless stated otherwise at purchase, Lifetime access is personal to the purchasing account and is not transferable.

We may change, replace, or discontinue individual features as the service evolves, but we will not intentionally convert a purchased Lifetime plan into a recurring subscription fee for substantially the same core service that was included in the Lifetime offer. Any fair-use limits, usage caps, included modules, or exclusions applicable to a Lifetime offer will be disclosed at or before purchase. If Property-Autopilot is permanently discontinued, Lifetime access ends, subject to any refund, cancellation, or other rights that cannot lawfully be waived.

Founding Member rates. When a recurring Founding Member offer states that its charter rate remains in effect while continuously subscribed, that rate applies to that continuous subscription unless the checkout terms expressly state otherwise. If the subscription ends and is later restarted, then-current pricing applies unless a new offer states otherwise.

Taxes may be added where required by law. Nothing in these Terms limits any mandatory cooling-off, cancellation, refund, or consumer rights that cannot lawfully be waived in your jurisdiction.

We may change prices or plan features prospectively. For an existing recurring subscription, we will provide notice of a material price change before the new price applies where required by law.

7. Acceptable use

You may not use Property-Autopilot to violate law, interfere with the service, gain unauthorized access to accounts or systems, distribute malicious code, abuse or overload infrastructure, impersonate others, or infringe intellectual-property or privacy rights.

8. Third-party services

Property-Autopilot may rely on or link to third-party services for authentication, hosting, email, analytics, payments, maps, or other functionality. Third-party services are governed by their own terms and privacy practices, and Property-Autopilot does not control those services.

9. Intellectual property

Except for content you provide, Property-Autopilot and its software, branding, designs, documentation, and service content are owned by or licensed to RDP-Ventures and are protected by applicable intellectual-property laws. These Terms do not transfer ownership of those materials to you.

10. Beta and service changes

Some Property-Autopilot features may be offered as beta, preview, early-access, or experimental functionality. Such features may change, contain errors, be interrupted, or be withdrawn. We may modify, suspend, or discontinue parts of the service as the product evolves, subject to any mandatory rights that apply to paid services.

11. Disclaimers

To the extent permitted by law, Property-Autopilot is provided on an "as is" and "as available" basis. We do not guarantee that recommendations are complete, that every property issue will be identified, that the service will always be available or error-free, or that use of the service will prevent damage, loss, maintenance expense, or other outcomes.

Some jurisdictions provide mandatory warranties or consumer protections that cannot be excluded. Nothing in these Terms excludes or limits those rights.

12. Limitation of liability

To the extent permitted by applicable law, RDP-Ventures, its operators, affiliates, and service providers will not be liable for indirect, incidental, special, consequential, exemplary, or punitive damages arising from use of or inability to use the service. Some jurisdictions do not allow certain exclusions or limitations, so some of these provisions may not apply to you.

Nothing in these Terms limits liability that cannot lawfully be limited or excluded, including liability where prohibited by applicable consumer-protection law.

13. Suspension and termination

We may suspend or terminate access when reasonably necessary to protect the service, users, or others; address fraud or abuse; comply with law; or enforce these Terms. You may stop using the service at any time, subject to the billing and cancellation terms applicable to any paid subscription.

14. International users and mandatory local rights

Property-Autopilot may be accessed from different countries. If mandatory consumer or privacy law in your country gives you rights that cannot be waived by contract, those mandatory rights continue to apply notwithstanding these Terms.

Availability of particular features, payment methods, or services may vary by country, and RDP-Ventures may limit or phase availability where additional regulatory, tax, payment, privacy, or operational requirements apply.

15. Governing law and venue

Except to the extent mandatory law provides otherwise, these Terms and disputes arising from them are governed by the laws of the State of Texas, United States, without regard to conflict-of-laws principles. Subject to any mandatory consumer forum rights, the state and federal courts located in Travis County, Texas will have exclusive jurisdiction over disputes arising from these Terms or the service.

16. Changes to these terms

We may update these Terms as the service changes. We will update the effective date and provide additional notice when appropriate. Continued use after updated Terms take effect constitutes acceptance to the extent permitted by law. Material changes affecting an active paid subscription will be handled in accordance with applicable law and any notice commitments made at purchase.

17. Contact

Property-Autopilot is operated by RDP-Ventures in Texas, United States. General questions can be sent to hello@property-autopilot.com. Legal notices and questions about these Terms can be sent to legal@property-autopilot.com. Billing and subscription questions can be sent to billing@property-autopilot.com.